Your health engagement resource center
Research, strategies and insights to fuel your health care member engagement program.
Health Care Engagement Academy
We find that engagement works best when applied to high-value behaviors. Get the rundown on finding the sweet spot on achieving member outcomes that affect quality scores.
NovuHealth worked alongside a large Medicare Advantage plan to close gaps in care among members with diabetes and reach a 4-Star rating.
NovuHealth drives continuous member engagement among the right member populations, so Medicaid plans can cost-effectively impact behavior.
In late 2016, NovuHealth partnered with a leading Medicare Advantage health plan to improve Star measure performance by the end of the year and lay the foundation for an ongoing member loyalty program.
Our data shows intelligent member engagement strategies can singlehandedly reduce churn rate by at least half in the short-term—and increase retention by even more over the long-term.
Medicare members may not use technology like Millennials do, but they are online—and engaging them in digital rewards programs and wellness tools is entirely possible.
After launching a NovuHealth engagement program, a large Medicare Advantage plan saw significant lift in member satisfaction scores like NPS—which correlate to CAHPS and HOS scores—as well as retention and overall brand perception.
Learn the five elements of a successful engagement program specifically designed to activate high-value behaviors in the Medicaid market.
Meaningful rewards & engagement programs that improve health and drive plan performance.
Dive into industry news, learn more about our industry-leading solutions and get NovuHealth updates.